Returns & Exchanges
At Civil Regime, we want to ensure you are completely satisfied with your purchase; therefore, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack and Ship
Securely pack your items in the original shipping box or a similar mailer, attach the return label, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your return, your refund or store credit will be processed within 5-7 business days.